Privacy Policy

At Guzel, we respect your privacy and are committed to protecting your personal information.

When you place an order through our website, we may collect basic information such as your name, phone number, email address, delivery address, and order details. This information is used only to process your order, arrange delivery, contact you regarding your purchase, and improve your shopping experience.

We do not sell, rent, or share your personal information with any third party, except when necessary to complete your order, such as sharing delivery details with shipping companies or service providers.

We may use your email or phone number to send order updates, offers, or promotional messages, only when applicable. You can request to stop receiving marketing messages at any time.

Our website may use cookies to improve browsing experience, understand customer behavior, and enhance website performance.

Return & Exchange Policy
Please note that refunds are not available. Exchange is only accepted in case of a product defect, and the customer must inform us within 24 hours of receiving the order.

By using our website, you agree to this Privacy Policy.

For any questions, please contact us through the available contact details on our website.